You cannot commence your trip or have to cancel your trip due to a sudden and unexpected event? Our travel cancellation insurance reimburses you for the cancellation costs of the tour operator or landlord. In addition, you get your money back for unused travel services or additional costs. Without ifs and buts. With HanseMerkur travel cancellation insurance, you and your dependants benefit from the following:
Cancellation insurance before the trip
Reimbursement of additional outward journey costs incurred
Compensation for unclaimed travel services
Worldwide insurance cover while traveling
| Carefree |
Recommendation
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|---|---|---|
| Travel cancellation insurance
Travel cancellation insurance highlights:
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| Trip interruption insurance
Travel interruption insurance highlights
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| Number of insured journeys | Single trips | Single trips |
| Scope of cover | Globally | Globally |
| Additionally insured items
Extra-Benefits:
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| Best price guarantee
Best price guarantee
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| Deductible | ||
| Affordable family tariff | ||
| Affordable group tariff | ||
Sample price | from € 9 (per person for a travel price up to € 100)Calculate & book | from € 14 (per person for a travel price up to € 100)Calculate & book |
| What’s covered | Carefree | Premium |
|---|---|---|
| In the event of non-commencement of the journey/non-use of the rental property | ||
| In the event of non-commencement of the journey/non-use of the rental property | ||
| Reimbursement of cancellation costs for insured events | ||
| Reimbursement of cancellation costs for insured events | ||
| Reimbursement of single supplements | ||
| Reimbursement of single supplements | - | |
| In case of delayed departure | ||
| In case of delayed departure | ||
| Reimbursement of additional outward journey costs incurred | ||
| Reimbursement of additional outward journey costs incurred | ||
| When rebooking the trip | ||
| When rebooking the trip | ||
| Reimbursement of rebooking costs for rebooking for an insured reason | ||
| Reimbursement of rebooking costs for rebooking for an insured reason | ||
| Reimbursement of rebooking costs up to € 30 for rebooking up to 42 days before departure | ||
| Reimbursement of rebooking costs up to € 30 for rebooking up to 42 days before departure | ||
| Insured reasons | ||
| Insured reasons | ||
| Financial damage (over € 5,000) due to property crime/accident | ||
| Financial damage (over € 5,000) due to property crime/accident | - | |
| Unexpected worsening of an existing condition | ||
| Unexpected worsening of an existing condition | ||
| Illness or death of dog, cat, horse | ||
| Illness or death of dog, cat, horse | - | |
| Unexpected serious illness | ||
| Unexpected serious illness | ||
| Death, serious accidental injury | ||
| Death, serious accidental injury | ||
| Pregnancy after travel booking | ||
| Pregnancy after travel booking | ||
| Fracture of prostheses, loosening of implanted joints | ||
| Fracture of prostheses, loosening of implanted joints | ||
| Failing the Matura/training exam or failing at school | ||
| Failing the Matura/training exam or failing at school | ||
| Job loss with subsequent unemployment | ||
| Job loss with subsequent unemployment | ||
| Significant damage to property | ||
| Significant damage to property | ||
| Unexpected court summons | ||
| Unexpected court summons | ||
| Divorce suit, dissolution of registered partnership | ||
| Divorce suit, dissolution of registered partnership | ||
| Change of job, short-time work | ||
| Change of job, short-time work | ||
| Re-employment after unemployment | ||
| Re-employment after unemployment | ||
| What´s covered | Carefree | Premium |
|---|---|---|
| In case of travel cancellation | ||
| In case of travel cancellation | ||
| Full refund of the travel price if the trip is cancelled within the first half of the trip (max. within the first 8 days) | ||
| Full refund of the travel price if the trip is cancelled within the first half of the trip (max. within the first 8 days) | ||
| Reimbursement of unused travel services if the trip is interrupted during the second half of the trip (from the 9th day at the latest) | ||
| Reimbursement of unused travel services if the trip is interrupted during the second half of the trip (from the 9th day at the latest) | ||
| Reimbursement of demonstrably incurred additional return travel costs and other additional costs directly caused by this | ||
| Reimbursement of demonstrably incurred additional return travel costs and other additional costs directly caused by this | ||
| In case of travel interruption | ||
| In case of travel interruption | ||
| Reimbursement of unused travel services | ||
| Reimbursement of unused travel services | ||
| Repayment of travel expenses, for a round trip or cruise, in order to be able to return to the tour group | ||
| Repayment of travel expenses, for a round trip or cruise, in order to be able to return to the tour group | ||
| In case of late return | ||
| In case of late return | ||
| Reimbursement of accommodation costs for extended stay in the event of incapacity for transport and elementary events | ||
| Reimbursement of accommodation costs for extended stay in the event of incapacity for transport and elementary events | ||
| Reimbursement of additional return travel costs and related costs | ||
| Reimbursement of additional return travel costs and related costs | ||
| Insured reasons | ||
| Insured reasons | ||
| Unexpected serious illness | ||
| Unexpected serious illness | ||
| Unexpected worsening of an existing condition | ||
| Unexpected worsening of an existing condition | - | |
| Death, serious accident injury | ||
| Death, serious accident injury | ||
| Pregnancy, complications during pregnancy | ||
| Pregnancy, complications during pregnancy | ||
| Fracture of prostheses, loosening of implanted articulation | ||
| Fracture of prostheses, loosening of implanted articulation | ||
| Significant damage to property due to fire, water pipe break-in, burglary | ||
| Significant damage to property due to fire, water pipe break-in, burglary | ||
| Inpatient treatment or death of a loved one | ||
| Inpatient treatment or death of a loved one | - | |
| Financial damage caused by property offences (theft, damage to property) or accident | ||
| Financial damage caused by property offences (theft, damage to property) or accident | - | |
Transparency is important to us: Find out more about our client's experiences
Within 3 working days after booking the trip
Each insurance contract that includes cancellation protection insurance or excess insurance must be taken out no later than the 3rd working day (Monday - Saturday) after booking the trip (booking date + 3 working days). If the insurance is taken out later, insurance cover is only available for events that occur from the 10th day after taking out the insurance ("waiting period").
e.g. relatives of the spouse or life partner
6 persons
6 persons are jointly insured. We accept the cancellation costs or additional costs in the event of unplanned termination of the journey for all 6 persons, if there is an insured event for a person and all the persons have booked your journey together.
Yes, for joint travel booking
Two families have joint insurance and we accept the cancellation costs for both families (up to 14 persons!), if there is an insured event for a person and all the persons have booked your journey together.
No
With our Premium plan, as well as with our Carefree plan, no deductible waiting to surprise you.
Perhaps it has also happened to you at some point: The holiday is planned, the anticipation is great, but shortly before the start of the trip something comes up and the holiday falls through. The cancellation of a holiday can have many reasons: illness, damage to the house or pregnancy. In order to prevent financial loss in the event of cancellation, we recommend our travel cancellation insurance. Should only one person travel unexpectedly, we will reimburse you for the single room supplement up to the amount of the total cancellation costs.
If you travel several times a year for business or pleasure, you can often save money with annual cancellation insurance from just 2 trips per year. With our annual cancellation cover – including travel protection package in the event of illness, accident or liability damage – you are covered for 365 days on as many trips as you like. If you take out an annual contract, you will benefit not only from travel cancellation insurance but also, among other things, from cover in the event of travel irregularities (such as flight delays), from health and accident cover during the trip and from luggage insurance.
We recommend our travel insurance to holidaymakers travelling by car, bus or train. In addition to travel cancellation insurance, this low-cost package also includes motor vehicle assistance for breakdowns and accidents.
We offer two plans for travel cancellation insurance – "Carefree" and "Premium". In both the Premium and Carefree plans, you can expect no deductible. If you compare both plans with each other, your protection is even more extensive in the premium variant. Many additional events are insured and you will be reimbursed higher sums in the event of a claim.
Additional insured reasons within the premium plan are, for example, a financial loss (over €5,000) due to an accident or property crime. However, we will also pay the cancellation costs in the event of an unexpected worsening of an existing condition in the event of travel cancellation. If you have to cancel, rebook or delay your trip because your travel documents have been stolen and cannot be recovered by the time you leave, the insurance cover will also apply.
Many credit card providers advertise integrated cancellation insurance, provided you have booked and paid for your holiday with your credit card. The catch: Insurers often only cover the cancellation costs for the credit card holder in the event of a trip cancellation. If you travel with your family, they are often excluded from the insurance cover. With the HanseMerkur travel cancellation insurance, you have the option of insuring 6 people among each other within our family tariff. Should a family member not be able to make the trip for various reasons, we will cover the cancellation costs for all persons.
If you have to cancel your trip within the first half of the trip (max. within the first 8 days), we will reimburse the entire trip price within the travel curtailment insurance that comes included. You can read about all insured events in our overview of benefits.
